Crowd Service
Coresystems and SAP have pioneered 'Crowd Service'. This allows customers to leverage crowd service platforms where they can find available field service technicians in real-time.
Service Provider of 
The only way to impress customers and retain them is to deliver superior service. The key factor to successfully keep your customers captivated is to provide better, faster, more efficient field service.
As an ISO-certified agency, an official member of SAP® PartnerEdge® Open Ecosystem, and a Coresystem Partner, Ingold Solutions has helped several leading companies across industries with Coresystems technology and expertise to increase business returns and expand into new markets. We deliver improved services by involving all stakeholders and their goals in the process.
Coresystems is flexible, mobile, real-time, and user-friendly!
Through innovative technology and a deep understanding of customer needs, Coresystem connects all aspects of the field service value chain.
Explore the benefits of this technology with Ingold Solutions, a Coresystems Partner:
Coresystems and SAP have pioneered 'Crowd Service'. This allows customers to leverage crowd service platforms where they can find available field service technicians in real-time.
Coresystems’ intuitive technology and enhanced processes enable you to proactively manage field resources and be prepared to settle your customer issues in advance of failures.
It has never been tougher to deliver quality customer service than it is today. Analytics enables you to make your service more systematic, effective, and closely aligned with your customers' needs.
Employee expertise plays a key role in customer satisfaction. With Ingold Solutions, you can provide your customers with the required insights and information to deliver high-quality service.
To offer great service you must be present in the right place at the right time. Workforce Management Material allows you to link parts to warehouses in real-time so that your field service technicians get it right the first time itself. It also allows you to track service vehicles for improved resource management.
The level of service demanded by customers is hard to accomplish in paper form. In this age where customers hold the most power, mobile technology has been able to completely transform the way organizations operate in the field.
SAP Field Service Management (FSM) provides seamless offline functionality in all mobile applications. Even more, with its powerful API FSM comes ready for 3rd party integrations.
Business compliance must have a complete understanding of security, GDPR, and personal data definition. SAP takes necessary actions to ensure that we handle customer data in compliance with applicable law.
As an official member of SAP® PartnerEdge® Open Ecosystem and a Coresystem Partner, Ingold Solutions has helped the best-in-class companies to transform their service organization by building a focus on the customers with this technology. Contact us today to get the best of Coresystems technology at cost-effective rates.
