ISO 9001:2015
Support & Service

Implementation

Support & Service
Support & Service

Dedicated SAP Business One® Support and Services

Post implementation support and services are one of our major goals to live up to our customers’ satisfaction. We are dedicated to providing enterprises and businesses seamless, continuous, and responsive support for their SAP Business One® solution. As an official member of SAP® PartnerEdge® Open Ecosystem, Ingold Solutions’ SAP Business One® services come integrated with end-to-end support plan, that lets us monitor all delivered solutions to keep a check on any further issues.

Our support service is categorised as fixed as well as flexible Annual Maintenance Contract (AMC) for comprehensive service. We focus on continuous monitoring of the delivered solutions in order to make sure that the clients do not face any major issues.

Pot implementation, we also offer world-class on-demand support for clients through mail, phone or ticket based on the support plan they opt for. Our expert team of support executives address upgrades and implementation issues with proper resolutions. By doing this, we ensure performance enhancement for your SAP Business One® system.

Our Support Service Offerings include:

  • Fundamental support to existing SAP Business One®
  • Reports development as per requirement
  • Time-to-time consultation for enhancements
  • Data Migration (i.e., SAP B1 SQL server to SAP B1 on HANA)
  • SAP Business One® version upgradation
  • Training of personnel handling it
  • Customization and Add-on development

Need more insight?

Get in touch with Ingold Solutions, an ISO certified agency. Our SAP wizards and you can discuss our support service structure, services, and expertise, and if you wish to change your current service provider, we do follow SAP’s standard protocol for transferring a client from one partner to another partner.

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