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Key Account Manager(Web Development)

Job Description

We’re looking for a dedicated Key Account Manager to maintain our clients’ accounts and serve as our main point of contact.

Our ideal candidate will have a passion to provide exceptional customer service.

  • Take inquiries and requests from customers and address their needs 
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs 
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business 
  • Generate progress reports to give to clients and higher-ups within the organization
  • Identify upsell, cross-sell, and renewal opportunities

Job Responsibilities

  • Take inquiries and requests from customers and address their needs 
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs 
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business 
  • Generate progress reports to give to clients and higher-ups within the organization
  • Identify upsell, cross-sell, and renewal opportunities

Qualifications

  • Strong written and verbal communication skills 
  • Good attention to detail and organizational skills 
  • Ability to multitask and juggle several responsibilities simultaneously

Other Benefits

  • PF
  • Gratuity
  • Health Insurance
  • Leave Encashment
  • Paid Leaves

Full time

Web Development

Posted on Tuesday 9th August 2022

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